RESERVATIONS SUPPORT FOR NEW ZEALAND HOLIDAY RENTALS

More time.
Happier guests.

Higher bookings.

Flexible, professional reservation support for holiday rental and accommodation businesses across New Zealand.

Support your stays so you can focus on what you love.

Guest communication & support

Enquiries & bookings

Payments & admin

More time for you & your business

Reliable support
when you need it

Tailored to
your business

Experienced in holiday rentals

Trusted by accommodation owners

Supporting businesses across New Zealand

SERVICES

Flexible support, tailored to you

Choose the level of support that suits your business, from ongoing reservation assistance to short term help during busy periods.

Reservation Support

Enquiries, quotes, bookings, amendments, payments and guest communication.

Short Term & Seasonal Support

Extra help during busy periods, staff leave or transitions.

Admin & Systems Support

Listings, availability updates, pricing support, processes and more.

WHY SWOONSTAYS

Reservation support from someone who understands accommodation.

Running an accommodation business means constantly balancing guests, bookings, properties and day-to-day operations. SwoonStays provides experienced reservation support that works alongside your business, helping keep enquiries moving, guests looked after and your reservations organised

how it works

Extra reservation support, without the extra hire.

01

Tell me what you need

We will talk through your business, current workload and where reservation support would make the biggest difference.

02

Choose your support

Ongoing, seasonal or short-term support, tailored around your business rather than a one-size-fits-all package.

03

I slot into your workflow

I work remotely alongside your existing systems and processes, helping keep reservations and guest communication moving.

NEED AN EXTRA PAIR OF HANDS?

Let's make reservations one less thing to worry about.

Whether you need ongoing reservation support, extra help through a busy season, or someone to step in while your team is stretched, SwoonStays can work around what your business needs.