At SwoonStays, we offer behind-the-scenes support for Australia based hosts of unique and independent accommodation. From managing daily reservations and guest communication to optimising your availability, rates, and revenue strategy, we help your business run smoothly and profitably, without the overwhelm. Whether you manage a single off-grid retreat or a collection of boutique cabins, we become an extension of your team, helping you increase direct bookings, streamline operations, and deliver exceptional guest experiences with ease.
You won’t be handed off to a dashboard or chatbot. This is a hands-on, human-first service. We act as a trusted partner, working directly with you to manage bookings, guests, and revenue with precision and warmth.
With a background in hospitality, revenue management, and guest services, we offer professional support — without the need to hire full-time staff or commit to expensive tech solutions.
No new systems to learn. We work with your tools — or help you set up simple ones — and adapt to how you like to run your business. Whether you’re tech-savvy or not, we make things work smoothly.
Our goal is simple: more time for you, better bookings, and a property that continues to delight guests. We focus on meaningful growth, not just numbers.
At SwoonStays, we’re not a tech platform or booking site — we’re your behind-the-scenes partner, dedicated to helping boutique and independent properties succeed.